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Competing in the Age of AI- HBR 2020.pdf is an amazing article pointing to unpredictable innovations in business competition that center around rapidly changing business models that we can already see at Amazon, Ant Financial, Walmart, Fidelity and many other companies that sought to build deep expertise in functional areas. This created silos although it did allow organizations to focus on their core competencies. The next wave, which is still occurring, is systems integration where different functions could now communicate. For example, if integrated, finance could have access to marketing data and sales and management could act with a broader view of things. AI now permits companies to share more information with both internal and external sources, and data analytics drive more accurate information. At the same time, AI has catapulted emerging new business models such as Uber or Spotify. Theses new models have also replaced workers in many companies and caused upheaval with stolen data and the positioning of political or social views that are largely uncontrolled. On the more positive side, here’s a short video on: 7 Biggest Tech Trends in 2020.
What do you see as some of the pro or cons with AI (and any company examples would be welcomed)? . Please write a 200 word discusion