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REQ: APA style 7th ed, 3 paragraph per question (3-4 sentences per paragraph) 500 words (250 per question) 3 references per question including the textbook James, R. K., & Gilliland, B. E. (2017). Crisis intervention strategies (8th ed.). Cengage Learning.
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Q1. Consider the hurricane Andrew or Katrina, then put yourself in the role of the Local Emergency Management Agency Coordinator and answer the following questions.
1.What helpful or positive role can the local media play in helping to resolve the crisis? How does one facilitate that to happen?
2.What kind of training, education, and experience do you believe should be required to be an effective and competent manager of a crisis such as the scenario one described above?
3.Given a natural disaster such as is contained in this scenario, how do you go about coordinating and communicating an effective response?
Q2. What leads to burnout?
Think of an organization where you have worked. If you have not yet worked in the human services field, any organization will do, even a fast-food or convenience store. Take a piece of paper and jot down some responses to the following questions. Write your responses not as gripes, but as specific behaviors and identifiable concrete problems that occurred there. As an example, instead of writing “The shift supervisor was a louse,” write “The shift supervisor never gave specific instructions on clean-up procedures as to who was to do what, and when. As a result, there was a lot of confusion, and we often flunked health inspection.” Write these down as quickly as you can. Now think about and respond to the following questions.
- What observable stress did you see in fellow workers because of a problem?
- What stress responses did you have behaviorally, cognitively, and affectively?
- What do you think would have happened if management would have brought in an
- outside consultant to deal with the workers and the organization?
- What stumbling blocks might there have been?
- Picture yourself as the outside consultant. How might you have handled these issues.