Risk Assessment and Quality Plan

This is a three-part assessment. Each part will be assembled into a final document (titled Risk Assessment and Quality Plan), addressed to senior leadership and structured in a form and style consistent with professional health administration project management communications.

1. A risk assessment using at least two risk analysis techniques.
2. A risk matrix using the Risk Matrix Template, linked in the Required Resources.
3. A quality assurance and control plan.

Part One: Risk Assessment

Using the Capella University Library and the Internet, identify at least three risk analysis techniques used to determine risk on a project (for example, SWOT—strengths, weaknesses, opportunities, and threats—analysis, brainstorming, or root-cause identification).

Consider the practical applications of each technique to your project and select two techniques most appropriate for use in your particular scenario. Justify your selection by citing relevant scholarly sources and real-world experiences.

Apply your selected techniques to determine areas of strength and weakness in the project, assess risks, and determine how to mitigate the risks. Address the following aspects in your risk assessment:

• Consider both positive and negative risks of each technique.
• Identify the legal and ethical issues that may affect the outcome of your project and briefly describe the potential impact (for example, copyright issues that must be resolved).
  • Explain how to resolve each issue, based on legal and ethical principles of organizational management.
• Compare and contrast the differences and the similarities between the two risk assessment techniques you chose.

Part Two: Risk Matrix

Create a risk matrix using the Risk Matrix Template, linked in the Required Resources.

• Identify each risk.
• Determine the probability and importance of each risk.
• Determine how to respond to the risk.
• Prepare an action plan and assign the person responsible for the risk.

Part Three: Quality Assurance and Control Plan

Develop a plan for performing quality assurance and quality control on this project.

• Identify the project deliverables.
• Determine the quality criteria for each project deliverable.
• Identify the quality control tasks needed to control quality.
• Determine quality assurance activities required to assure quality.
• Prepare an action plan.
  • Assign the person responsible for each quality control and assurance activity, and time frame to complete.

Combine the three parts to create your Risk Assessment and Quality Plan and submit it as an attachment to this assessment. Attach the Risk Matrix as an addendum.

Resources:

Ethical Issues

Review the following:

• O’Brochta, M. (2016). Why project ethics matter. PM Network, 30(1), 29.
• Ross, T. K. (2013). Health care quality management: Tools and applications. Hoboken, NJ: Wiley.
• Project Management Institute. Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Sixth Edition and Agile Practice Guide. Newtown Square. PA. 2017.

Risk Analysis

Review the following:

• Apostolopoulos, C., Halikias, G., Maroukian, K., & Tsaramirsis, G. (2016). Facilitating organisational decision making: A change risk assessment model case study. Journal of Modelling in Management, 11(2), 694–721.
• Firmenich, J. (2017). Customisable framework for project risk management. Construction Innovation, 17(1), 68–89.
• Quantitative Risk Analysis | Transcript.
• Interview: Risk Management | Transcript.
• Risk Register | Transcript.
• Meredith, J. R., Mantel, S. J., Jr., Shafer, S. M., & Sutton, M. M. (2017). Project management in practice (6th ed.). Hoboken, NJ: Wiley. Available in the bookstore.
  • Chapter 3, “Project Activity and Risk Planning,” pages 74–107.

Risk Mitigation

Review the following:

• Dinu, A.-M. (2015). The importance of risk management in projects. Calitatea, 16(3), 162–165.
• Expert Project Management Risk Case Study: Building a Bridge | Transcript.
• Meredith, J. R., Mantel, S. J., Jr., Shafer, S. M., & Sutton, M. M. (2017). Project management in practice (6th ed.). Hoboken, NJ: Wiley. Available in the bookstore.
  • Chapter 7, “Monitoring and Controlling the Project,” pages 234–267.
• MITRE. (n.d.). Risk mitigation planning, implementation, and progress monitoring. Retrieved from https://www.mitre.org/publications/systems-enginee…

Quality Assurance

Review the following:

• Cîrtîna, L. M., Cîrtîna, D., & Davaris, A. (2015). Quality assurance as major process of quality management in projects [PDF]. Applied Mechanics and Materials, 809–810, 1305–1310.
• Heckman, G. A., Boscart, V. M., Franco, B. B., Hillier, L., Crutchlow, L., Lee, L., . . . Stolee, P. (2016). Quality of dementia care in the community: Identifying key quality assurance components. Canadian Geriatrics Journal, 19(4), 164–181.
• Project Management Institute. (n.d.). Code of ethics & professional conduct. Retrieved from http://www.pmi.org/About-Us/Ethics/Code-of-Ethics….
• Project Management Skills. (n.d.). What is quality assurance?. Retrieved from https://www.project-management-skills.com/what-is-quality-assurance.html
• Meredith, J. R., Mantel, S. J., Jr., Shafer, S. M., & Sutton, M. M. (2017). Project management in practice (6th ed.). Hoboken, NJ: Wiley. Available in the bookstore.
  • Chapter 8, “Evaluation and Closing the Project,” pages 269–290.